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TERMS & CONDITIONS
We are happy to welcome you to Kolb & Co.’s webshop! We want to kindly inform you, that when visiting or shopping with us you fully accept the following general terms & conditions.
The general terms & conditions for the Kolb & Co. webshop owned by Jakob Kolb GmbH (hereinafter also referred to as Kolb & Co.) apply to all services and products offered online. All other services are governed by separate terms and conditions. A "customer" as used herein, refers to any natural person or legal entity that visits or shops in the Kolb & Co.’s webshop (www.kolb1914.com).
Kolb & Co. constantly strives to be innovative and up-to-date. We provide our services professionally and carefully in accordance with these terms & conditions. Kolb & Co. strives constantly to offer its customers the best service and a flawless delivery.
2. PRODUCT INFORMATION, AVAILABILITY AND WARRANTY INFORMATION
Kolb & Co. attaches great importance to tracking the availability of its products as carefully and accurately as possible. Production or supply shortages or incorrect inventory data may result in delays in delivery. Kolb & Co. assumes no liability for any information concerning expected delivery times, which should therefore not be considered binding and subject to change at any time and without further notice.
All of Kolb & Co.’s prices in this webshop include VAT (value added taxes = MwSt.).
Current tax rate = 8.0%; Tax rate after 01.01.2018 = 7.7%
The products, services and prices published on www.kolb1914.com constitute an offer to sell. The customer enters into a contract with Kolb & Co. upon submitting an order through our online shop or by email. Kolb & Co. will acknowledge the receipt of the customer's order by sending an automatically generated order confirmation email.
5. PAYMENT METHODS
Our customers agree to pay using one of the payment options provided by Kolb & Co. Currently, only those supported credit and debit cards displayed when checking out from the online shop are available. After making the purchase, the customer will receive order confirmation by email and the order will then be carefully packed and shipped by Kolb & Co.
Products delivered to the customer remain in Kolb & Co.’s property until the full payment of the purchase price is received.
6. RETURNS & REFUNDS IN CASE OF DAMAGED ITEM
All orders delivered to the customer's location through Kolb & Co.’s webshop are to be checked immediately for accuracy, completeness and integrity. If there are any errors or damage to the products the customer shall notify Kolb & Co. immediately after discovery, but no later than 7 calendar days after the delivery was received or the order was picked up. For Kolb & Co. to process your damage claim, the order and its packaging must the kept and the product(s) must not be used.
If the customer wants to return damaged or incomplete orders to Kolb & Co., he may do at his own cost and risk by returning the goods to the address provided by Kolb & Co. The products are to be returned with all of their accessories, packaged in a professional manner. The return must be accompanied by a detailed description of the flaw or defect and a copy of the invoice.
7. IN CASE OF DEFAULT
If the customer fails to meet his payment obligations in whole or in part, all outstanding amounts become payable immediately. Kolb & Co. reserves the right to suspend all deliveries. In addition, Kolb & Co. reserves the right to invalidate the orders concerned. This contract termination occurs automatically and without notice eight days after Kolb & Co. has sent a demand note to the customers registered email address. Kolb & Co. may impose a fee of CHF 20.00 for the manual administrative work required to collect outstanding debts from the second payment reminder. In addition, Kolb & Co. reserves the right to initiate collection proceedings with a debt collection association as determined by Kolb & Co. Any invoices handed over to a debt collection association may result in additional charges for the customer which will be fully imposed to the customer.
Kolb & Co. can remove the ability of the customer to place orders on account at any time, especially if there has been a payment default or other circumstances that reduce his creditworthiness. In this case, the customer will only be able to place orders prepaid with a credit card.
8. CANCELLATION AND TERMINATION OF THE CONTRACT
Orders placed in Kolb & Co.’s webshop are binding. The customer is then obligated to accept delivery of the services or products ordered. Subsequent amendments and cancellations are possible in certain cases, but solely at the discretion of Jakob Kolb GmbH and may incur processing charges of up to 30% of the contract value, but no less than CHF 50.00, as well as any loss incurred to the products' value since being ordered.
9. COPYRIGHT & TRADEMARKS
The entire website is subject to Swiss legislation on copyright and intellectual property rights. All printing rights reserved. This equally applies to all available documents, images and content. The partial or entire reproduction of a page in electronic or paper form is forbidden. Exceptions are only allowed with the explicit prior approval from Jakob Kolb GmbH.
The company name and all of its company logos, as well as category logos are trademarks of Jakob Kolb GmbH. All trademarks, products and company names and logos represented on the Kolb & Co. website are the sole property of the respective owners. All rights reserved.
The use of the Kolb & Co. webshop is at the users’ own risk. No liability can be accepted for the use of the services or for the unavailability of these. This also applies to any indirect or consequential damages arising from the use, misuse or failure of products delivered by Kolb & Co. Further are price changes or errors and omissions in the product descriptions reserved.
11. PRIVACY STATEMENT
We appreciate your interest in our products. Protecting your privacy is very important to us. Below we provide detailed information about how we handle your data.
Collection, Processing and Storage of Data
You can visit our website at any time without providing any information about yourself. We only store access data without personal reference, such as the name of your Internet service provider, the site from which you came or the name of the file requested. This data is used solely to improve our website and do not allow us to draw any conclusion about your person.
Limitation of liability for internal content
The content of our website has been compiled with meticulous care and to the best of our knowledge. However, we cannot assume any liability for the up-to-dateness, completeness or accuracy of any of the pages.
Pursuant to section 7, para. 1 of the TMG (Telemediengesetz – Tele Media Act by German law), we as service providers are liable for our own content on these pages in accordance with general laws. However, pursuant to sections 8 to 10 of the TMG, we as service providers are not under obligation to monitor external information provided or stored on our website. Once we have become aware of a specific infringement of the law, we will immediately remove the content in question. Any liability concerning this matter can only be assumed from the point in time at which the infringement becomes known to us.
Limitation of liability for external links
Our website contains links to the websites of third parties („external links“). As the content of these websites is not under our control, we cannot assume any liability for such external content. In all cases, the provider of information of the linked websites is liable for the content and accuracy of the information provided. At the point in time when the links were placed, no infringements of the law were recognisable to us. As soon as an infringement of the law becomes known to us, we will immediately remove the link in question.
The content and works published on this website are governed by the copyright laws of Germany. Any duplication, processing, distribution or any form of utilisation beyond the scope of copyright law shall require the prior written consent of the author or authors in question.
A visit to our website can result in the storage on our server of information about the access (date, time, page accessed). This does not represent any analysis of personal data (e.g., name, address or e-mail address). If personal data are collected, this only occurs – to the extent possible – with the prior consent of the user of the website. Any forwarding of the data to third parties without the express consent of the user shall not take place.
We would like to expressly point out that the transmission of data via the Internet (e.g., by e-mail) can offer security vulnerabilities. It is therefore impossible to safeguard the data completely against access by third parties. We cannot assume any liability for damages arising as a result of such security vulnerabilities.
The use by third parties of all published contact details for the purpose of advertising is expressly excluded. We reserve the right to take legal steps in the case of the unsolicited sending of advertising information; e.g., by means of spam mail.
Google Analytics can be used for this purpose. You can prevent this analysis by installing special software in your browser. Personal data are only collected when you provide it in connection with your order or when registering for our newsletter. The information you provide will be used without your express further permission solely to process your order. Once the terms of the contract have been fulfilled and full payment has been received, your data will be blocked from further use and the deleted after the data retention period required by tax and commercial statutes unless you have given express consent to the further use of your data. When registering for our newsletter, your email address will be used for advertising purposes, until you unsubscribe from the newsletter. You may unsubscribe at any time.
12. JURISDICTION & APPLICABLE LAW
The place of jurisdiction is Zurich. This contract is subject to Swiss law.
Jakob Kolb GmbH
8004 Zurich, Switzerland
Company ID: CHE-297.655.542
Commercial register number: CH-020.4.062.237-7